Daldorch House in Catrine say they are pleased to hear that they received positive feedback from a recent Care Inspectorate visit, but they insist they will work on areas they need to improve.
The Care Inspectorate made an unexpected inspection visit to the house on January 25.
Daldorch House provides support to adults who have autism and it was previously used a school for children and young people with autism.
The report from the visit, published on February 25, mentioned a number of strong areas for the house, including how comfortable staff had made relatives feel during the difficulties of the pandemic.
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The report said: “We met people supported and observed interactions between them and staff. Assisted by an inspection volunteer, we received feedback from six relatives.
“Feedback from relatives and professionals was very positive; most parents expressed their appreciation of how the staff have managed to cope in the difficult circumstances of the coronavirus pandemic.
“They told us that staff were good and their relative was well supported.”
One relative said “the staff have taken the role of caring off my shoulders and eased my mind a lot”, while another added “what I like is the staff are more consistent now than in the past its far better now”.
The report also highlighted areas for improvement, notably a mention that there was limited evidence of regular reviews of care.
A quote taken from the report said: “We could not be assured that medication was being administered as prescribed or that quality assurances systems to keep people safe with medication were effective.”
The house is run by the National Autistic Society Scotland (NASS).
Acting Director Rob Holland, said: “Daldorch House provides care and support to a small number of autistic people with complex and significant needs where we strive to support people to live a fulfilling and happy life.
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“We welcome the recent report from the Care Inspectorate which is positive in the main and presents an accurate picture of where we feel Daldorch House is.
“We are pleased to see the positive feedback from families as to the support that staff offer and the recognition of our work to keep people safe during COVID.
“The report also points to a number of important areas where we can improve and we look forward to working on those to ensure that we are providing the very best in quality care for autistic people.”
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